Getting Started | the Bike Club | Help Centre

Getting Started

All about the Bike Club

8 articles in this collection
Written by Alexandra Rico-Lloyd, James Symes, and Hugh

Frequently Asked Questions

Welcome to the Bike Club!

Written by Hugh
Updated over a week ago

Are there any hidden costs?

A list of everything you might have to pay during your membership.

Written by Alexandra Rico-Lloyd
Updated over a week ago

Bike Club Plus

Giving our members enhanced support and total peace of mind

Written by James Symes
Updated over a week ago

How do the credit checks work?

We only use 'soft' credit checks, which don't affect your credit score.

Written by Hugh
Updated over a week ago

Your credit check explained

Why applying won't affect your credit score and more information on who we accept and what to do if you're declined.

Written by Alexandra Rico-Lloyd
Updated over a week ago

What's the quality of the bikes?

All our bikes are strong and lightweight

Written by Alexandra Rico-Lloyd
Updated over a week ago

All about stabilisers

Why we recommend balance bikes instead.

Written by Alexandra Rico-Lloyd
Updated over a week ago

When do you expect stock back in?

New or reBike, if we're showing out of stock this should help you understand when we receive new stock in

Written by Alexandra Rico-Lloyd
Updated over a week ago